Project Manager - AZ - On Site

Chandler, AZ
Full Time
US - Client Implementation
Experienced
Job Summary
We have enjoyed rapid growth as an organization and many of our customers have as well. With the evolution and expansion of our product set, and our customers’ accelerating growth and increasing complexity, we are undertaking strategic engagements to deliver complex technical solutions to our Enterprise customers as well as new customer implementations. We are searching for a strong, technically-inclined Project Manager to ensure mutually successful project outcomes and deliver a stellar customer experience along the way. 

Responsibilities
The Project Manager will oversee complex, multi-phase engagements, from scoping and kickoff through final delivery and retrospectives. Broadly speaking, this role will have three main areas of responsibility: leading projects and implementations to ensure successful outcomes; providing visibility and ensuring alignment with all key stakeholders; and, over time, helping to build and refine our methodologies and practices. 

1. Run technical projects as well as implementations for SaaS and On-Prem deployments, and ensure delivery is on time, within budget, and meets technical and business requirements
  • Develop, maintain, and execute against project plans for new customer implementations and/or multi-phase engagements with Enterprise customers
  • Define resourcing needs and coordinate cross-functional project teams 
  • Work with project teams to integrate change management activities into overall project plans
2. Spearhead communication and reporting within the project team, among internal stakeholders and executives, and as the primary point of contact for customers
  • Create and maintain status reports, issue logs, and project forecasts 
  • Work with cross functional teams (Engineering, Operations, Professional Services Consulting, etc.) to manage multiple projects with competing needs and priorities
  • Proactively anticipate risks and bottlenecks, identify mitigation steps, develop contingency plans, and escalate when necessary to ensure successful project outcomes
  • Fully understand and manage clients to contracts, proposals, and statements of work 
  • Monitor billable hours for all projects, ensuring consultants input time promptly/properly and ensuring project estimates are not exceeded without prior approval by the customer
3. Contribute to continuous improvement efforts 
  • Regularly assess current practices and recommend ways to increase efficiency and effectiveness 
  • Collaboratively adjust and develop new plans, templates, and other artifacts
  • Leverage our existing systems and tools to their fullest potential, and identify requirements for systems enhancements
Qualifications
  • Minimum 3 years of relevant work experience in managing B2B / enterprise software development, implementation, and/or infrastructure engagements with cross-functional teams
  • Advanced skills in project and resource management applications and Microsoft Office 
  • Excellent written and oral communication skills to effectively interact with and influence a range of audiences: technical and non-technical, internal and external, and from individual contributors to executives
  • A good understanding of project management methodologies and how to apply them to real world situations
  • Ability to foster team atmosphere within each project team, including on-site and remote team members
  • Experience with CRM tools like Salesforce and project management software like Smartsheet
  • Bachelor’s Degree in an applicable field; PMP Certification or equivalent is a plus

 

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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