Participant Service Representative - On Site

Cottonwood Heights, UT
Full Time
US - Benefits
Experienced
Job Summary

PrismHR Retirement Services provides Third Party Administration (TPA) and Record Keeping related to compliance conformity of employer sponsored retirement plans. Centrally located in Cottonwood Heights, UT. We have been providing 401(k) Third Party Administration services for over 19 years. Our service oriented team includes professionals with over 30 years of specialized experience in the retirement plan industry. United 401(k) Plans, Inc. operates on a national level and can service any size plan in all 50 states.

Our team is focused on providing innovative service and educational products not found at other typical TPA firms. From our very beginnings, we have been dedicated to providing the highest quality of service and plan administration possible. We take pride in our continued focus on innovation in all areas of retirement plan administration.

Position Info - United 401(k) Plans, Inc. has an immediate opening for a full time Participant Service Associate. This position is full-time at our Murray, UT office location.

Responsibilities

Initial position duties include:
  • Answering phone calls and emails from 401(k) plan participants
  • Process and track participant requests
  • Processing mail and incoming account deposits
  • Assisting our Plan Administrators in the ongoing administration of qualified retirement plans
  • Complete other projects assigned by Director or Supervisor
Qualifications

Must have:
  • Customer service experience
  • Confident general computer skills
  • Organization skills
  • Attention to detail
  • Self-motivation
  • Positive ambitious attitude
  • Payroll and/or retirement plan experience preferred, but not required.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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