Welcome to the PrismHR Global Careers Page!

Join us! We are on a mission of caring. Caring for our employees, the backbone of our company and what makes our culture unique. It's as simple and straightforward as that. The work our employees do inside our walls matters just as much as the life they lead outside of them. We understand this philosophy and we go to great lengths to ensure our employees are well taken care of. We treat our workplace like a community, a place where people bond around shared values, feel a sense of worth and have a clear voice in decisions that affect them and the company.

We offer competitive benefits packages, perks, community and fun (remotely and in person). This allows our employees to experience the best of both worlds: a creative, collaborative, entrepreneurial work environment and real work life balance with flexible schedules and connected, communicative, virtual environments, that ensure our remote employees feel as connected as our hybrid office employees.

Our Hiring Philosophy:
It's more than just a job for us, it's your career. It's a journey of both learning and development as well as opportunity and self improvement. Your journey at PrismHR starts here. Here, you will find all of our global job openings, and match your experience to decide the next steps in your career path.

What you will bring is talent and expertise to augment, improve and take our teams to the next level. We will provide the tools and resources and surround you with knowledgeable and collaborative colleagues to support you along the way.

Frequently Asked Questions:

How long does the process typically take? Our recruitment process can take anywhere from 2-3 weeks, dependent of course, on the role.
I see there are several openings on the career page, do I need to apply to all of them to maximize my chances of selection? You are encouraged to apply to roles that closely match your skill set and experience.
Will interviews be conducted virtually or in person? The majority of our interviews are being conducted virtually. However if you are close to one of our local offices, or you are based in India, we will schedule an in person interview for select roles.
How should I prepare for my first screening with a Talent Acquisition Partner? The first stage of our process is a screen by one of our Talent Acquisition Partners or Talent Acquisition Sourcers. This screening will cover your work history and particulars like compensation, benefits and other details.
Will you contact my current employer as part of the recruiting process? We will not contact any current or previous employer without permission from you after our process is completed, usually at the reference checking stage and background check stage.
What does career development look like at PrismHR? We realize that there is more to work than just your actual job and we offer continuous learning and development opportunities both inside and outside our walls.

If you are unable to find an opening that fits your particular skill set or experience, please apply to our Future Consideration role and we will retain your application for a potential future opening.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may contact us at the purple Contact a Talent Acquisition Partner button on our careers front page or use the following alternative email address to contact us about your interest in employment at PrismHR: [email protected]. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

Diversity, Equity and Inclusion Programs/Affirmative Action:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Availability of Affirmative Action Plan for Review: EPAY Systems, a PrismHR company, is a federal government contractor. As a part of EPAY Systems’ obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

PrismHR Office Locations:

Hopkinton, Massachusetts USA (Headquarters)
Rolling Meadows, Illinois USA
Sarasota, Florida USA
Noida, India
Remote US (**role specific)
Remote India (**role specific)

Hopkinton/Rolling Meadows/Sarasota/Remote USA Perks:

Modern office spaces/collaborative workspaces (cubes/private offices)
Latest and most up to date work systems, tools and applications
Remote connected company culture initiaitves (**role specific)
Free snacks, coffee, tea
Breakfast or lunches served twice monthly
Fun employee social events (in person and virtual)
Culture Committee
Volunteer charity/fundraisers
Dog friendly offices
Free parking/3 US convenient locations
Flexible schedules (hybrid or remote**role specific)

Noida/Remote India Perks:

Modern offices/collaborative workspaces (cubes/private or shared cabins)
Latest and most up to date work systems, tools and applications
Remote connected company culture initiaitves (**role specific)
Free gourmet coffee, tea
Fun employee social events (in person and virtual)
Culture Committee
Convenient accessible location (Near Advant building, 10th Floor, Corporate Park Tower, A/2, Plot No-7A/1, Sector-142, Noida-201301, Uttar Pradesh)
Free garage/open parking
Varied schedules (**role specific)

Company Informational Videos:
PrismHR Purpose
CEO Briefing
An Inside Look at the Engineering Team
Namely Story/Vision

Company Affiliated Pages:
Linkedin
Glassdoor
Indeed
AmbitionBox
Builtin Boston
Builtin Chicago
Google (Noida)
Google (Boston)
Venturefizz Boston
Namely Careers Page

Find us on Social Media:
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About PrismHR:

PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full “hire-to-retire” lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. PrismHR Homepage

Implementation Consultant, PEO

Noida, Uttar Pradesh, India

Full Time

India - Support

Mid Level

Position Summary

The Implementation Consultant is responsible for being a subject matter expert in the respective functional area. This role involves overseeing the client implementation process, coordinating with cross-functional teams, and ensuring compliance with relevant regulations, all while ensuring exceptional client experience.

Essential Duties and Responsibilities

Lead the client implementation process for new PEO clients, ensuring a seamless transition to our services.
Lead client’s full implementation by understanding their requirements and configuring our PEO solutions to meet their needs.
Serve as the primary point of contact for clients during the implementation phase, addressing their concerns, answering questions, and providing expert guidance on system configuration and best practices.
Provide training and guidance to clients on how to use our PEO system effectively, ensuring a smooth transition and user adoption.
Troubleshoot and resolve any technical or process-related issues that arise during the implementation phase.
Collaborate with cross-functional teams, including Sales, Client Relations, and Payroll.
Act as a subject matter expert, staying up to date with industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
Identify opportunities for process improvement and efficiency gains in benefit implementations.
Other duties as required.

Marginal Functions

Identify opportunities for process improvement and contribute to the enhancement of implementation methodologies, tools, and templates.
Collaborate with peers and leadership to ensure consistency and alignment in implementation practices across the organization.
Attend Webinar, seminars, and other trainings.
Other ad hoc duties or projects as assigned.

Knowledge, Skills, and Abilities

Excellent communication and interpersonal skills (both written and verbal), with the ability to establish rapport with clients and internal teams
Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments
Ability to effectively prioritize and re-prioritize as needed to meet changing business objectives and requirements
Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks.
Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations
Constantly assesses the neatness, accuracy, thoroughness of the work assigned.
Proven ability to work effectively with other, build strong team dynamics, and foster cooperation among team members.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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