Welcome to the PrismHR Global Careers Page!

Join us! We are on a mission of caring. Caring for our employees, the backbone of our company and what makes our culture unique. It's as simple and straightforward as that. The work our employees do inside our walls matters just as much as the life they lead outside of them. We understand this philosophy and we go to great lengths to ensure our employees are well taken care of. We treat our workplace like a community, a place where people bond around shared values, feel a sense of worth and have a clear voice in decisions that affect them and the company.

We offer competitive benefits packages, perks, community and fun (remotely and in person). This allows our employees to experience the best of both worlds: a creative, collaborative, entrepreneurial work environment and real work life balance with flexible schedules and connected, communicative, virtual environments, that ensure our remote employees feel as connected as our hybrid office employees.

Our Hiring Philosophy:
It's more than just a job for us, it's your career. It's a journey of both learning and development as well as opportunity and self improvement. Your journey at PrismHR starts here. Here, you will find all of our global job openings, and match your experience to decide the next steps in your career path.

What you will bring is talent and expertise to augment, improve and take our teams to the next level. We will provide the tools and resources and surround you with knowledgeable and collaborative colleagues to support you along the way.

Frequently Asked Questions:

How long does the process typically take? Our recruitment process can take anywhere from 2-3 weeks, dependent of course, on the role.
I see there are several openings on the career page, do I need to apply to all of them to maximize my chances of selection? You are encouraged to apply to roles that closely match your skill set and experience.
Will interviews be conducted virtually or in person? The majority of our interviews are being conducted virtually. However if you are close to one of our local offices, or you are based in India, we will schedule an in person interview for select roles.
How should I prepare for my first screening with a Talent Acquisition Partner? The first stage of our process is a screen by one of our Talent Acquisition Partners or Talent Acquisition Sourcers. This screening will cover your work history and particulars like compensation, benefits and other details.
Will you contact my current employer as part of the recruiting process? We will not contact any current or previous employer without permission from you after our process is completed, usually at the reference checking stage and background check stage.
What does career development look like at PrismHR? We realize that there is more to work than just your actual job and we offer continuous learning and development opportunities both inside and outside our walls.

If you are unable to find an opening that fits your particular skill set or experience, please apply to our Future Consideration role and we will retain your application for a potential future opening.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may contact us at the purple Contact a Talent Acquisition Partner button on our careers front page or use the following alternative email address to contact us about your interest in employment at PrismHR: [email protected]. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

Diversity, Equity and Inclusion Programs/Affirmative Action:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Availability of Affirmative Action Plan for Review: EPAY Systems, a PrismHR company, is a federal government contractor. As a part of EPAY Systems’ obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

PrismHR Office Locations:

Hopkinton, Massachusetts USA (Headquarters)
Rolling Meadows, Illinois USA
Sarasota, Florida USA
Noida, India
Remote US (**role specific)
Remote India (**role specific)

Hopkinton/Rolling Meadows/Sarasota/Remote USA Perks:

Modern office spaces/collaborative workspaces (cubes/private offices)
Latest and most up to date work systems, tools and applications
Remote connected company culture initiaitves (**role specific)
Free snacks, coffee, tea
Breakfast or lunches served twice monthly
Fun employee social events (in person and virtual)
Culture Committee
Volunteer charity/fundraisers
Dog friendly offices
Free parking/3 US convenient locations
Flexible schedules (hybrid or remote**role specific)

Noida/Remote India Perks:

Modern offices/collaborative workspaces (cubes/private or shared cabins)
Latest and most up to date work systems, tools and applications
Remote connected company culture initiaitves (**role specific)
Free gourmet coffee, tea
Fun employee social events (in person and virtual)
Culture Committee
Convenient accessible location (Near Advant building, 10th Floor, Corporate Park Tower, A/2, Plot No-7A/1, Sector-142, Noida-201301, Uttar Pradesh)
Free garage/open parking
Varied schedules (**role specific)

Company Informational Videos:
PrismHR Purpose
CEO Briefing
An Inside Look at the Engineering Team
Namely Story/Vision

Company Affiliated Pages:
Linkedin
Glassdoor
Indeed
AmbitionBox
Builtin Boston
Builtin Chicago
Google (Noida)
Google (Boston)
Venturefizz Boston
Namely Careers Page

Find us on Social Media:
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Youtube

About PrismHR:

PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full “hire-to-retire” lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. PrismHR Homepage

HCM Configuration & Support Specialist (US Process)

Noida, Uttar Pradesh, India

Full Time

India - Solvo Global

Mid Level

Job description:

The HCM Configuration & Support Specialist plays a key role in ensuring a seamless transition to the isolved HCM platform. '
This role partners with the Operations team and leadership to facilitate a smooth conversion process from the client's previous platform.
The CSS coordinates transition activities, establishes project timelines, and supports Operations to meet conversion deadlines.
Additionally, they promote data quality, compliance, and standardization within system configurations and project deliverables, while fostering strong client relationships and setting performance expectations for ongoing support

Responsabilities:

Collaborate with operations team members to set up and configure systems to meet project requirements and support efficient workflows.
Lead analysis sessions to determine effective time & payroll implementation designs that satisfy the customer's criteria.
Assist the Operations team with planning, organizing, and tracking configuration and integration projects to ensure timely achievement of objectives.
Serve as the internal resource responsible for overseeing all aspects of configuration and integration throughout the implementation project.
Manage ancillary add-on order submission, setup, and audit.
Maintain isolved system knowledge in implementation and integration techniques, tools, and services to meet business needs.
Follow procedures to ensure the quality, completeness, security, privacy, and integrity of data throughout the implementation process.
Communicate clearly and effectively with team members, vendors, partners, and management.
Meet with internal team members to define the current needs of the service them.
Coordinate and execute data integration processes, including API data feeds (180 and 360) between iSolved and external benefit carriers and administrators.
Diagnose and resolve technical and configuration issues for seamless API functionality, working closely with vendors and business teams to meet data and system needs.
Develop, test, and maintain data extraction and transformation solutions, upholding standards for data quality, security, and integrity across integration processes.
Manage data integration best practices.

Skills and qualifications - Hard and soft skills:

TOOLS AND RESOURCES - Microsoft Office Suite, Zoho One, HRIS Software (isolved), Ring Central
Analytical Skills: Ability to analyze, interpret, and reconcile data sets with strong attention to detail.
Attention to Detail: Ensures accuracy in data mapping, testing, and documentation.
Problem-Solving: Demonstrated problem-solving abilities to address system issues and client needs.
Customer Service: Ability to deliver a high-quality experience for internal or external clients during system transitions.
Communication: Excellent verbal and written communication skills to support client interaction and training
Adaptability: Responds to changes in project scope or requirements with flexibility and professionalism.
EDUCATION: Bachelor’s degree in Business, Information Technology, Human Resources, or a related field (or equivalent professional experience).
3+ years of experience in payroll implementation, system integration, or related HRIS/HCM system support.
Proficiency in data mapping, file transfers (API, SFTP), and system configuration preferred

PREFERRED SKILLS:

Technical Skills: Expertise in payroll systems, data integration and troubleshooting.
Ability to learn and master new payroll systems, tools, and software.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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